SaaS For IT Management
This blog is all about using Software as a Service (SaaS) for IT Management.
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SaaS For IT Management
I posted this on my other blog, but since it’s more relevant here, I’ll just post it again.
The idea that SaaS tools focused on IT Management are all the rage. Now, don’t just take my word for it, let’s look at what the experts are saying:
In this article, Andrew Conry-Murray talks about the move toward SaaS-ifying (just made that sucker up) IT managment. From the piece:A subset of IT management startups are taking the SaaS or hybrid-SaaS route, which promises simpler deployment than traditional premises software. Companies such as Paglo, which is aimed at small businesses, and Service-now.com, which targets Global 2000 customers, use the SaaS model to provide a variety of IT management services.
A new report from Forrester forecasts the future of this market. (You can read a summary here.) At present, it says SaaS-based IT management accounts for a measly 1% of IT management software. But by 2013, the report anticipates SaaS vendors will have a modest 10% of the market.
While those numbers probably don’t have the Big Four (BMC (NYSE: BMC), IBM (NYSE: IBM) Tivoli,HP (NYSE: HPQ), and CA (NSDQ: CA)) trembling, another figure might: Forrester predicts that enterprises with 1,000 or more employees will account for 50% of SaaS installations in 2009.
These are really interesting figures to me, as the SaaS model makes a lot of sense for the mid-market to small(er) size IT departments…as much as the Global 2000 companies.Here’s an excerpt from the Forrester article cited in the InformationWeek story:How Big Is SaaS In IT Management Software?
by Peter O’Neill
with Stefan Ried, Ph.D., Reedwan IqbalSoftware-as-a-service (SaaS) is disrupting the IT management software market. Incumbent software vendors are setting up new business units and adding SaaS offerings to existing portfolios; managed service providers are repositioning their offerings to leverage the trend; and new pure-play SaaS operators are extending their success by taking advantage of product churn in various established vendors’ service and asset management customer bases. Forrester has developed a market forecast model for IT management SaaS that shows that SaaS will grow from making up just over 1% of the $18 billion IT management software market in 2008 to 10% by 2013, by which time many of the brand SaaS providers could be well established.Like I said, it’s just an excerpt. If you want to read the whole article, it’ll cost you $749.I may be biased, but the SaaS model just makes sense. If you’re at a gigantic company with the resources (both in personnel and finance) to constantly install, monitor and patch hardware and software that is supposed to manage your data (think about that for a second), then a SaaS solution might not make much sense to you. But if you’re at a company that is constantly putting out fires, has a small IT group managing a LOT of data, and don’t have the time or money to support new IT Management software, then I’d imagine the subscription-based SaaS model sounds pretty attractive.But again, I’m biased.4 responses to “SaaS For IT Management”

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I’ve just come across your site regarding SaaS and Virtualization. There is some good information and we may be interested in including you in our blog. Please feel free to contact. Cheers
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Fascinating, I passed this on to a comrade of mine, and he actually bought me lunch because I found this for him, so let me rephrase: Thanks for lunch.
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I Will have to come back again when my course load lets up - even so I am taking your RSS feed so I can read your site offline. Thanks.
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I just wanted to say that I found your web site via Goolge and I am glad I did. Keep up the good work and I will make sure to bookmark you for when I have more free time away from the books. Thanks again!
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Daniel Kuss February 19th, 2010 at 14:17