SaaS For IT Management
This blog is all about using Software as a Service (SaaS) for IT Management.
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System Management Going SaaS?
Just saw this article on CloudEnterprise.info entitled “IDC: System Management going SaaS“. In the article, Dmitry Sotnikov looks at the move toward SaaS in a historical context and wonders whether IT managers will be able to move toward using cloud services to manage their in-house assets. From the article:
Software as a Service started in consumer web, and then expanded into end-user-oriented business and collaboration sites (Salesforce.com, Google Apps). The question is whether the model can go from this to administrative tools so IT people can start using cloud services to manage their local on-premise systems they have.
As paradoxical as it sounds this actually makes a lot of sense because a lot of small-/medium-sized just cannot afford maintaining all the infrastructure required to run these system management solutions (servers, backups, redundancy, databases, reporting engines, patching all of that, and so on.) SaaS delivery model offers a more cost effective model and the ability to resell the product as service via service providers.
I think Dmitry makes some great points in this article. Since most mid-sized and smaller IT departments are so focused on putting out fires and making sure things are running smoothly today, it’s almost impossible to focus on backups, data deduplication, network storage planning and so on. There just aren’t enough people or hours in the day, and adding more infrastructure to help monitor infrastructure just adds to the problem. But using a SaaS, hosted suite of tools to take back control of IT management? Now that sounds pretty sweet. And yes, I am super biased here.
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