SaaS For IT Management
This blog is all about using Software as a Service (SaaS) for IT Management.
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This Weekend In SaaS- A Roundup of SaaS stories
Posted on May 18th, 2009 2 commentsYou know, I knew that SaaS as a topic of blog posts was really starting to heat up, but wow. I’m gone for two days and my RSS reader and inbox are jammed with new articles. So I thought I’d do a quick roundup of the posts that were most relevant. Here goes.
The Widening Gap Between SaaS Demand And Supply- At Avigdor Luttinger’s Blog, the post talks about the growing demand for SaaS-based software and the slow growth in supply. From the post:
So at present we have a growing demand for SaaS, and a stagnant supply of some 40 successful SaaS solutions that has little chance to grow and match the demand for more variety, due to the technical and financial barriers mentioned above. Consequently, we could expect some M&A activity as successful SaaS vendors would acquire failing traditional vendors with good IP, and then start porting that IP to their platforms. But that would take a few years – until new solutions become available in quantity.
Which means that we have a growing vacuum – on one hand stagnant supply, and on the other growing demand.
Over on Technocratica, Dr. Jim Butler has a great SaaS design checklist. His post describes the security, SLA, Subscription Servicing, External Services, Resource Sharing, and Flexibility/Extensibility. I had the pleasure of working with the good doctor at a previous company and can say with 100% confidence that the guy knows his stuff. Awesome post.
At edd blog online, Jeffery Fehrman has a post entitled Cloud Computing - Who’s Watching Your Back? Mr. Fehrman seems to really dislike the idea of having data hosted by a third party, and at the end of the post, he invokes the "police can search your data without a warrant" argument. From the post:
Oh yeah, and the courts have ruled that the police can search your data without a warrant, as long as others hold that data. If the police want to read the e-mail on your computer, they need a warrant; but they don’t need one to read it from the backup tapes at your cloud provider.
Another emerging trend this weekend was the "Google went down for a couple of hours, so that’s proof that SaaS and cloud computing cannot be trusted" theme.
Google Outages Raise Questions About Cloud Future- this article, by Nicholas Kolakowski asks whether cloud-based services are really ready for the enterprise. From the article:
The downtime experienced by Google on 14 May, the latest in a series of temporary shutdowns experienced by cloud-based service companies throughout 2009, evokes one of those questions of burning importance to the enterprise: Are cloud-based services truly ready to meet business needs that require virtually continuous uptime?
Google’s occasional shutdowns reliably bring a great deal of media attention, as with the February incident that took down Gmail in the United States and the United Kingdom for about 2.5 hours. A few months before that, in August 2008, Google Gmail and Google Apps underwent 15 hours of downtime.
and
"If your revenue is based on being able to stay in contact with people, and you have an outage, it can build to significant levels of damage quickly, so your tolerances are tight," Rob Enderle, an analyst with the Enderle Group, said in an interview.
"The outages that Google experiences [don't] happen in a well-run enterprise," Enderle added. "I’m not sure Google gets the enterprise; even with Microsoft, it took them bringing in employees from places like IBM before they understood it. Google has not yet gone through that process, even with a CEO coming out of Sun—it requires a fairly large infusion of people who get the enterprise."
The Industry Standard has two posts, Cloud computing: Pros and cons and 10 cloud computing companies to watch.
VM times has an article on IT Management In The Clouds With SaaS, which talks about the evolution of IT Service Management from local storage to the cloud. From that post:
This IT Management evolution was all made possible due the maturity of SAAS, (Software as a Service), going main stream. Over the last years we have experienced an escalation of applications migrating from the desktop to the Internet. Apparently, the physical conditions of both the Internet and network infrastructure have matured enough and made the economic option of SAAS the obvious solution.
First of all, it’s always about the numbers. Now, organizations can question whether it is sensible to purchase, configure, host, maintain, air condition, and backup. Suddenly, worrying about application software and hardware is optional. Alternatively, for a fraction of the cost, a company can “rent” applications remotely using a PC browser or a cellular browser and they can do this anywhere and any time, 24×7.
All right, that’s all for today.
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